Sep 022017
 

OnePlus, the famed Chinese manufacture of smart phones is celebrating their 1000 days in India. And on this occasion, they have announced a anniversary discount on their OnePlus 3T smart phone. OnePlus 3T is a well known flagship(though a generation old now) and the discounts offered puts this smart phone in a very mouth watering slop of pricing.

The phone is offered at a discount of Rs. 4000 and will be available for Rs. 25,999 instead of the usual R. 29,999 of the MRP. Of course this phone is sold at Rs. 27,999 on Amazon.in currently, a discount of Rs. 2000 over MRP.

Under the anniversary offer, additional cashback of Rs. 2000 can be availed by customers purchasing using Axis bank Credit or Debit cards. A discount of additional 2000 Rs. is available for exchange of old phone(also available on OnePlus 5. So all in all, this phone can be purchased for Rs. 21,999 which is a very sweet deal.

Other offers include zero interest EMI on major credit and debit cards and 100 lucky winners will get complimentary domestic flight vouchers from Cleartrip. It is not clear whether all the offers will be available only on One Plus e-store or also with their exclusive partners Amazon India. This will be clear when the offer period starts.The offer will be available between 5th September to 7th September 2017.

Currently, If you try to exchange on Amazon.in, you might be able to match the discount which is to be offered between the offer period.

The smartphones is powered by a Snapdragon 821 processor(known to be powerful as well as efficient) with 6GB RAM and 64GB/128GB internal memory, a configuration which puts itself somewhere near the current top levels. It boasts of a 5.5-inch AMOLED display with Full HD resolution protected by Gorilla Glass 4. The phone is available in Gunmetal and Soft Gold color options and in 6GB RAM/64GB storage options only.

Feb 192016
 

 

It was last year that I was duped online by a certain website named Fashionershop.com. The website has ceased existence ever since. This website listed lots of costly products online for a “sale”, and the sale price was unimaginable. A Rs. 4000/- watch for just Rs. 799/-!! Oh how did I fall for that. I got blinded to the fact that this couldn’t be economically possible but the website made tall claims of manufacturer warranty and such. Later I didn’t receive the watch that goes without saying. I check the regular forums online for any complaints about this guy and found a lot of people in my position. I investigated further and found the details of the person who had registered this website and communicated him via multiple email. No response. I even thought of raising a complaint to cyber cell but that would have to be done in Bangalore as the seller was registered in Bangalore.

I finally lost steam. I knew that it could be a waste of resources to pursue this matter further.

The seller happily pocketed Rs. 799/- belonging to me. And I assume various amounts belonging lots of other online shoppers if he has not yet been brought to justice.

The business the seller was doing online was actually not of selling any product. He was actually banking on the fact that even after the scam, given some time, people would forget and leave him alone. For him it was a risk worth taking. His risk paid off.

Present scenario.

A new company called as ringing bells sure does ring some alarm bells. No one knew who they were as opposed to flipkart which started small and rose to fame step by step. Or Amazon for that matter which was already flourishing worldwide and shopaholics in India were praying for its arrival. Ringing Bells was registered in 2015. As a matter of fact, the domain name freedom251.com was registered on 10th February 2016.They do not have any import listings. They do not have any manufacturing plant as yet. They do not have any previous track record. Yet they claim to be able to sell a phone which would be worth about Rs. 2500/- for just Rs. 251/-!! Nothing adds up. They claim that they can reduce manufacturing cost by sourcing parts from India. Well, Samsung, Motorola, LG, HTC, Sony, or for that matter, Micromax didn’t dig deep enough in to the manufacturing industry of India to locate the manufacturers of such parts in India itself. Or the case could be that there aren’t manufacturers in India(which I think is the correct scenario).  Then how is this all possible?

For a start, reports in media point out that the phones used during the launch event were actually some Adcom phones with the brand name covered using cheap whitener. Bells start ringing. Then their website crashes thus pointing towards it being hosted on a cheap hosting account, similar to the one which I use for this blog. The shopping cart doesn’t direct to the payment gateway which means that before the launch; even the testing was not done properly. Then they use the phrase “Economics of Scale” but fail to fully explain how it works because for economics of scale to work, the production cost should come down. But the material cost itself is said to be more than Rs. 1500/- as per few analysts. So if that’s not coming down then their losses will mount in proportion to the economics of scale.

Nothing adds up here.

If I had been the promoter of such company where the business model would not work but I still would want to launch a product with a fanfare, I would actually be thinking on two lines

A . I get enough publicity for this product so that I am able to get orders for about a 10,00,000 phones. Which comes to about 2.5 crore rupees. Put it in a bank for a term of 4 months. Effectively I could get 2.5-3% interest. After 4 months, buy a few re-branded phones, deliver to few customers (say about 100) and then declare manufacturing difficulties or any other excuse which is digestible. Return all the money without interest(I would take care to put a clause in terms and conditions that any refund would be without interest). Everyone is happy. The customers who got a Rs. 3000/- phone for Rs. 251/-(comes to Rs. 3,00,000/-). The other customers got back their money. I got to keep the remaining of interest minus income tax on interest. I could also claim deduction on loss in business which was generated through sale of rs. 3000/-  phone for Rs. 251.

So here we go:

Amount collected = 10,00,000 * 251 = 25,10,00,000

Interest Collected in 4 months(assuming 3 % for the entire period) = +75,30,000

Loss on sale = (3000 – 251) * 100 = 689999

Tax on income = 75,30,000 * 0.3 = -2052000

Refund = 9,99,000 * 251 = 250749000

Miscellaneous expenditures ( Fanfare Launch and website maintenance) = 5,00,000

Leftovers = 4500000(Truly “leftovers” without any “wrong doings” for which the government is currently on watch)

Now that’s Economics of Scale

B. I publicize with so much hype that my website gets million of hit per month. I display one product for few months but prevent booking from going through (only random bookings allowed). People keep on coming hoping that they would finally be able to book (heck they are trying to buy a smartphone for a steal). Meanwhile I sell my webspace for advertisements and start earning. I will try to figure out whether I would want to sell something else for some real money. I can always refund the booking amount fully.

Though this may not be my preferred business model, this might be one line of thinking

No matter what their business model be, they sure got their share of publicity. They are capitalizing on economics of scale in some way or the other.

Couple of day back I was talking with my brother and his friend about getting in to some kind of business. I revealed to him something I had been thinking about for quite some time. India is a country of more than a billion people. If you could get 1 rupee from each of them by some way, now that would be some business. It’s a land of mass scale everything and you just need to know how to capitalize. Some do it by duping but there are always clean ways to do it.

If you could extract(and I mean by fair means) Rs 1000/- from 1000 people per month it would amount to Rs. 10,00,000/- income per months. But it may be a bit difficult since you would need prior exposure of your credibility. So toning it down, if you could extract Rs. 100 from 10000 people per month, again same income and lesser need of credibility but you would need better marketing. Now if you go a notch down and wriggle Rs. 10 from 1,00,000 people per month, again it would earn you same amount but with much larger need of marketing. The person giving out the money would not be polishing his shoe one day, that’s all he is spending. An on an on can the calculation go.

Simple Arithmetic. 1 Billion people* 1 Rs = 1 Billion Rupees.

So a person, who understands this arithmetic and knows how to apply it, may have wasted all his years of education which taught all the complex stuff of life. Gravity is there to live and so are the magnetic waves. Calculus has made life complex for me during exams. And if you are in to the business of making money, you do not need to know all these. These are just the things which are “nice to know”. If you want to start something in the line of business, you need to capitalize on Economics of Scale.

And if you are in India, you have a Billion and a quarter plus opportunities.

Sep 212015
 

For many amongst us, buying a smartphone requires extensive preparations right from building up the budgets to finalising the phone based on our requirements. But the process is not that easy. Well, saving enough for buying may not be difficult but finalising a phone becomes tedious, especially if you were not satisfied with your previous phone. Sometimes the need to buy a new phone may come up suddenly in cases like phone stolen/damaged beyond repairs and extensive research may not be possible. Or simply you may not be a person who is aware of the technicality and always fall for the marketing gimmicks. Whatever be the case, a short guide goes a long way in helping you decide which phone my be the best for you. So here’s one.

There are number of points which need to be considered while buying a phone but the primary one are just three. Ask yourself, what’s your budget, what’s your usage, and how long you want to be married to it.

So what’s your budget? The answer to this question is not a simple one as it should be based on the other two questions to follow ie. your usage pattern and how long you want to stick with it. But if you are on a fixed tight budget, there’s no other way to it. Lets take those question first.

Usage :

If you are a first time mobile buyer then it wont be easy for you to gauge your usage pattern. But the usage patterns observed among regular users of a mobile phone can be taken as a benchmark. These usage patterns can be broadly classified in to four:

  1. Light Usage Phone calls and some amount of music/movies, light gaming, accessing social network/emails, basic photography etc.
  2. Moderate usage Phone calls plus some midrange games, music/movies, social networking, moderate amount of photography and selfies(self photograph taken from front camera) etc.
  3. Heavy Usage Phone calls, Heavy gaming, high end photography, office work, movies/music, multitasking etc.
  4. Extreme Usage Enthusiasts who swear by numbers and tech specs and wouldn’t care if the phone performs as good as its seen on spec sheet(get outta here…you already know your phone . There’s nothing much I can help you with)

Android Phones, iPhones and windows based phones are suitable for all these usage patterns but iPhones a re insanely priced and windows phones have rocky past to consider them as established phones.

Along with these considerations you should also consider the battery life. If your life depends on this phone, ensure that you buy a phone with good battery life which can take you through the day while you perform your defined activities. But its very important to find and fit yourself in to one of these broad classification else after you buy the phone you would have bought a 25,000 rupee phone for send whatsapp messages or you would have bought a 5000 rupee phone and would be trying to play urban legend between skipped frames while a very hot device is trying to scald you palms.

Ideally, the phones as classified above fall in the following price range:

  1. Light Usage Up to 8000 Rupees +/- 1000 rupees(A phone with 4.5 to 5” screen should suffice)
  2. Moderate usage between 8000 –17000 rupees(A phone with 5” screen is suitable, may be extended up to 5.5”.)
  3. Heavy Usage 18000- roughly around 30000 rupees.(recommended 5.5” but may even settle for 5” or 5.2” depending on personal preferences)
  4. Extreme Usage lots of gimmicky features and insanely priced at around 40000 – 80000 rupees and above that in some cases. One batch of say 10000 phones may value equal to the economy of some poor country.

How long will you stick to this one:

If trying out new phones every year is in your blood then you should restrict yourself to light or moderate usage phones. If you plan to play high end games on different phones each year, make me your tech advisor with a fixed fee recommendations. That way I too earn some. If you plan to use you phone for a time period of more than 2 years, try to up you budget to be placed in heavy usage category.

Recommended phones

There are lots and lots of manufacturers selling phones in India and its easy to be lost in the maze searching for the right on. Rule of thumb, go for a name you have heard before since atleast one year. Also, now that we are almost facing the 4G revolution, keep this criterion as prime.

Of the above lot, Moto E LTE falls in the maximum value for money catagory.

Moto G 2015 should give you the maximum value for money. Also we can expect updated for atleast next two iterations of Andriod(Marshmellow and N***?). Zenfone selfie is for selfie addicts and lenovo K3 note should give you a note experience below 10,000 rupees. The Mi pair packs the punch but do not expect support in terms of updates.

Here’s a table to simplify matters:

Usage Category

Actual Usage

Price Bracket in Indian Rupees

Recommendations

Support Commitment

Light Phone calls and some amount of music/movies, light gaming, accessing social network/emails, basic photography etc up to 8000 Moto E
Huawei Honor Holly
Forget it. Moto E might get an upgrade but that’s highly unlikely.
Moderate Phone calls plus some midrange games, music/movies, social networking, moderate amount of photography and selfies(self photograph taken from front camera) etc. 8000 to 18000 Moto G 2015
Asus Zenfone 2 Laser
Asus Zenfone Selfie
Honor 6
Lenovo K3 Note
Mi 4
Expect atleast one upgrade for all phones. Expect 2 upgrades for Moto G 2015
Heavy Phone calls, Heavy gaming, high end photography, office work, movies/music, multitasking etc. 18000 to 30000 Moto X Play
Moto X Style
OnePlus One
Moto X2
Asus Zenfone 2
Samsung Note 3
Sure upgrades up to 2 iterations unless there is an inherent problem in the phone.
Moto X will get the earliest upgrades, followed by OnePlus
Extreme Out of the world specs. Insane prices Samsung Note 4 & Egde
Samsung Galaxy S5
iPhone 6 & 6s
Xperia Z3
They might as well send someone to your home to update your phone

 

This simplified table should be sufficient to help you out with your selection. Its always best to go for the previous generation flagship in case it fits your budget as you can get decent specification at lower price. Eg. You can get Moto G2

If you have any other doubts or any more recommendations required, do mention in comments or use the “Your Tech Advisor” tab above or click here to contact me.

Jul 172015
 

Samsung has just launched their J series phones in India via e-commerce site, Flipkart.

Samsung is promoting these phones as gaming phones with midrange capabilities. The same is confirmed by the hardware specifications as compared in detail below(source gsmarena.com)

                                                  Samsung J7                                                   Samsung J5

Technology

GSM / HSPA / LTE

GSM / HSPA / LTE

2G bands

GSM 850 / 900 / 1800 / 1900 – SIM 1 & SIM 2

GSM 850 / 900 / 1800 / 1900 – SIM 1 & SIM 2

3G Network

HSDPA 850 / 900 / 1900 / 2100

HSDPA 850 / 900 / 1900 / 2100

4G Network

LTE band 1(2100), 3(1800), 7(2600), 38(2600), 39(1900), 40(2300), 41(2500) – SM-J7008

LTE band 1(2100), 3(1800), 7(2600), 38(2600), 39(1900), 40(2300), 41(2500) SM-J5008

Dimensions

152.2 x 79.1 x 7.9 mm (5.99 x 3.11 x 0.31 in)

142 x 73 x 8.5 mm (5.59 x 2.87 x 0.33 in)

Weight

169 g (5.96 oz)

149 g (5.26 oz)

SIM

Dual SIM (Micro-SIM, dual stand-by)

Dual SIM (Micro-SIM, dual stand-by)

Type

TFT capacitive touchscreen, 16M colors

TFT capacitive touchscreen, 16M colors

Size

5.5 inches (~69.3% screen-to-body ratio)

5.0 inches (~66.5% screen-to-body ratio)

Resolution

720 x 1280 pixels (~267 ppi pixel density)

720 x 1280 pixels (~294 ppi pixel density)

OS

Android OS, v5.1 (Lollipop)

Android OS, v5.1 (Lollipop)

Chipset

Qualcomm Snapdragon 615

Qualcomm MSM8916 Snapdragon 410

CPU

Quad-core 1.4 GHz Cortex-A53 & quad-core 1.0 GHz Cortex-A53

Quad-core 1.2 GHz Cortex-A53

GPU

Adreno 405

Adreno 306

Card slot

microSD, up to 128 GB

microSD, up to 128 GB

Internal

16 GB, 1.5 GB RAM

16 GB, 1.5 GB RAM

Primary

13 MP, 4128 x 3096 pixels, autofocus, LED flash

13 MP, 4128 x 3096 pixels, autofocus, LED flash

Features

Geo-tagging, touch focus, face detection, panorama

Geo-tagging, touch focus, face detection

Video

1080p@30fps

1080p@30fps

Secondary

5 MP, LED flash

5 MP, LED flash

Alert types

Vibration; MP3, WAV ringtones

Vibration; MP3, WAV ringtones

Loudspeaker

Yes

Yes

3.5mm jack

Yes

Yes

WLAN

Wi-Fi 802.11 b/g/n, Wi-Fi Direct, hotspot

Wi-Fi 802.11 b/g/n, Wi-Fi Direct, hotspot

Bluetooth

v4.1, A2DP

v4.1, A2DP

GPS

Yes, with A-GPS, GLONASS, Beidou

Yes, with A-GPS, GLONASS, Beidou

NFC

Yes

Yes

Radio

FM radio with RDS; recording

FM radio with RDS; recording

USB

microUSB v2.0

microUSB v2.0

Sensors

Accelerometer, proximity

Accelerometer, proximity

Battery

Li-Ion 3000 mAh battery

Li-Ion 2600 mAh battery

Colors

White, Black, Gold

White, Black, Gold

Price

14999

11999

The J7 and the J5 run on the out dated Qualcomm 615 and 410 snapdragon chipset with octacore A53 and quadcore A53 processors respectively. Both pack 1.5 GB RAM. Though nothing much to boast about, the phones are placed at a very strategic price point. You wont be able to get a quality phone at his price point which has as 5.5 inch(J7) or 5 inch(J5) superamoled screen(gsmarena.com lists it as TFT capacitive touch screen whereas flipkart lists a super amoled one. But samsung website lists super amoled so we go by that. The phone would be lucrative, had it not been samsung’s nature to blot their phones with the heavy touchwiz. 1.5 GB RAM may not be very much after all. Still its more than motorola Moto G which sells for 9999 at this moment.

Both phones have a 720p display which is adequate for this price. The presence of NFC makes not much difference in Indian context. LTE(4g) is standard with dual sim standby(LTE + GSM).

The USP for this phones will be the 13 MP rear shooter and the 5 MP front shooter. If marketed properly, it could be the next galaxy grand duos for India.

The battery of 3000 mAh and 2600 mAh in J7 and J5 respectively should be able to see you through the day with medium usage.

Head over to flipkart for pre-ordering the phone if you are interested either the J7 or the J5.

May 212015
 

On the move? Pickup your order from our pickup store.

That’s how Amazon introduces you to their new service.

Except for the orange “amazon pickup” icon present on the delivery details selection page, nothing else announces this service being provided.

Amazon Pickup

Going by the help page it is clarified that if you opt for this service, your package will be delivered to a store of your choice(from the stores listed on their site, in the cities where the service is available) and you will receive an email regarding the delivery. You can choose to pickup the package from that store at your convenience.

Here is what the search for pin code 400086 throws up

Pickup 400086

Not only do you get the addresses of the stores, but also the location on map. That’s convenient.

This service can be beneficial for people who have no one to receive the package at home and whose office does not allow personal deliveries due to security reasons.  You may pickup the package within seven days after furnishing required documents.

There are certain restrictions to this service that you need to know.

  • Size limit of 53 cm X 37.5 cm X 30 cm and weight less than 9 kg
  • Shipping speed of 3-5 business days to these stores.
  • Package can be picked up during store open timings only(that’s without being said)
  • Valid proof of ID with name matching the name on package to be furnished
  • Cash on Delivery available only at certain locations(Not available above Rs. 50,000)
  • This service available only at selected cities.
  • Collect the package from the store within 7 days or the package is returned back.

Complete terms and conditions can be viewed here

Basically, Amazon has provided a care of address for your benefit if you do not have much choices.

Online shopping is getting convenient by day.

Mar 092015
 

An extended warranty on any products, is one of the most desired add on while buying a product. But many a times, poor marketing keeps us all in dark regarding any such offers running off season. Most of us tend to defer our purchases for special occasions like dussera, diwali, christmas and such other festivals considered to be auspicious time for purchase and gifts. So we don’t even bother to check out for such offers during other times.

We are actually displeasing goddess Lakshmi which is giving us an opportunity to save dhan. 

Anyway, to inform you, if you are planning to buy laptops this season, Lenovo is running an extended warranty program which they call as peace of mind program, which gives you two years additional warranty extension for either free on some models or for heavy discounts on other models. The offer if open for laptops bought till 31st march 2015 and registered before 15th April 2015. Following are the details

Lenovo Peace of Mind offer for B series Laptops

This offer gives you the peace of mind for a total of 3 years from the date of purchase by extending your warranty by additional 2 years for FREE.

The offer is valid on following laptops:

  • B4030
  • B4070
  • B5070
  • B490
  • B590

Note that the purchase has to be made from selected retailers listed below:

Offer valid for Laptops listed above purchased from 27th December 2014 to 31st March 2015.

All you need to do is that once you purchase the laptop, go on to lenovowarranty.in, fill up the form, upload *.jpg, *.jpeg or *,gif format scanned copy of the invoice and the serial number label on the outside of the box and wait for their confirmation email. This process will usually take 21 days.

Lenovo Peace of Mind offer for Other Laptops

Surprisingly listed on other webpages, this was communicated to me by Lenovo staff by mistake. The offer stands such:

2 (1)

As indicated, The offers are classified in Premium Range(which gets free additional warranty), Mainstream Range(Which gets heavily discounted additional warranty) and Budget Range(With lesser discount on additional, albeit significant).

Following products are eligible for the above offers:

  • Y Series

a. Y5070

b. Y510 P

  • G series

a. G5070

b. G400 S Touch

c. G4030

d. G405

e. G500 / G500 S

f. G5030

g. G5045

h. G505 / G505 S

  • Yoga series

a. Yoga 2 13

  • Flex series

a. Flex 14

b. Flex 2 14

c. Flex 2 14D

d. Flex 10

  • S series

a. S 510 P

b. S 210 Touch

c. S20

Laptops purchased from following sources are eligible for the offer:

  • Purchases made from online website www.thedostore.com are eligible to avail the Lenovo Peace of Mind offer.
  • Purchase from E-Bay (Only for NDSL)
  • Amazon Purchase – If a customer purchases a machine from Rocky Marketing, DBM Marketing (Deal Kya Hai), Cloud Tail and Staples – Office Shop “only” then he will be eligible for Lenovo Peace of Mind Offer.
  • Purchases made from the Online Retail Website “Croma” are eligible to avail the Peace of Mind offer.
  • This purchases from websites Snapdeal as eligible – DBM Marketing – Deal Kya Hai & Staples – Office Shop will be eligible Lenovo Peace of Mind offer.

All you need to do is that once you purchase the laptop, go on to lenovopromo.net, fill up the form, upload *.jpg, *.jpeg or *,gif format scanned copy of the invoice and the serial number label on the outside of the box and wait for their confirmation email. To avail the offer the customer with valid registrations will have to make a payment of INR 1999/- OR INR 1499/-. Payment should make through a DD draw in favor of “Kestone Integrated Marketing Services Pvt Ltd”.

This offer is valid for laptops purchased from 1st Jan 2015 to 31st March 2015 with registration done before 15th April 2015.

So if you have planned to purchase a laptop, no time is as auspicious as now. Go ahead, buy it from Flipkart or Amazon. Prices at Amazon and flipkart tend to be the lowest.

Lenovo Laptops on Amazon 

Search for Lenovo Laptops on Flipkart

(Disclaimer : The author does not guarantee the availability of offer for all customer. The information above is merely fetched from the above mentioned websites and should act as guide. Buyers ere advised to read the terms and conditions carefully before making final purchase.

The author does not guarantee that the prices are lowest at Flipkart or Amazon but highlights the general trend. Buyers are advised to compare prices at other places before purchase.

Read offer terms and conditions for clarity)

Feb 242015
 

Year 2000.I got my first computer. Year 2001. I became addict to Baazee.com an online shopping portal which was later acquired by ebay to grow into the current ebay.in. In the meantime, lots of other ecommerce websites bloomed and fizzled. Most notable were tradus.com, snapdeal, flipkart etc. As of today we have flood of choices to buy from, ranging from websites specific to a product category to A-Z ecommerce sites. The shopping experience has been improving by day and  people are turning from being need based shoppers to impulse shoppers. Big ecommerce portals like flipkart can predict which of their frequent customer, an impulse shopper, will jump to a specific deal on a specific product.

But for the end user, ultimately its the shopping experience that matters. Right from the presentation, the price, ease of buying and the delivery mechanism is what customer uses to rate the overall experience. And over a period of just over one year, one portal has been delivering world class shopping experience to Indian. Amazon.

For years I’ve been drooling over the mouth watering deals offered in the USA by Amazon. Some deals unheard of in India all this time. Think of a camera at 6000 rs discount to its market price, not MRP mind you, market price(By market price I mean the average price at which it is sold in market which is normally much less than MRP. Brick and Mortar stores normally quote market price as discounted price and we believe that it couldn’t get better.) But portals like flipkart and amazon has redefined the concept deep discounts. The big billion day saw me lighter by 11000 rs but overall I saved 3000 rs by purchasing on that day. And those purchases were imminent. I purchased a camera on amazon about 8 months back for 30,000. Brick and mortar store still lists it for 36000, under discount.

And here’s the best deal.

(Adv: Amazon Deal of the Day)

How many time you have bought something and within a week wished that you had waited for the better product listed later? I confess I have felt so, many a times. But what options do I have.

With amazon, you have the option; Of returning the item if better deal is available(apart from options of return in case of damage/defect etc.). I recently experienced this with my laptop purchase. I had bought a Lenovo B50-70 for 32,000, and within two days of receiving it, opening it up and putting it to use, amazon listed an upgraded laptop for 30,000.I was feeling quite dejected for the hasty discounted purchase and thought about talking to customer care about it but was sceptical about their response. But there was no harm in enquiring and so I had a chat with the customer care executive.

To my surprise, the executive said that I could return under the reason better deal available and can buy another one. The executive even offered to start the process for me. I jumped to the offer, knowing well that if things didn’t workout, I would not part away my current laptop and would cancel the delivery of the new laptop. Later I twice had a chat with two different executives to confirm that my return would be accepted and refunded, to which, both of them put me to ease. My only job was to packup the laptop and Fedex picked it up from my door step along with the paperwork send to me by amazon. As soon as the pick up was updated on fedex, I got a message saying that refund process was initiated and  my card was credited with full refund within two days, about 4 days before the returned laptop reached amazon. I got the new laptop after 3 days pickup.

During the chats, the first customer care executive said that “customer satisfaction was their top priority and since I was clearly dissatisfied with my purchase I could return it”. Isn’t it Amazing?

I hope amazon keeps on redefining customer satisfaction in India and force others to follow suit.

Amazon Deal of the Day

Oct 232014
 

Couple of weeks back I had written regarding a goofed up case of two tablets, exclusively launched on two different websites. Such things happen between overzealous rivals. But sometimes, things go out of hand when you start competing with yourself.

Such seems to be the case with Flipkart, which has just come out of the big billion business/dare/scare/whatever you prefer to call it. Though I felt that Flipkart did a commendable job, managing the deliveries of the tsunami of orders on The Big Billion Day, internally, it seems to have implemented a sales algorithm which contradicts itself and shows flopkart flipkart in poor light.

A listing of Canon EOS 1200D appears on its website with stock lens kit for Rs. 27,196 whereas they have also listed a Canon EOD 1200D with stock lens and a 55-250 mm lens for Rs. 26,500. Both listed side by side.

Absursd!! But true. Here is the link(might be corrected by the time you see it hence the screenshot below). It will take a person with abilities to overlook details and/or understand simple arithmatic to go for the costlier deal.

untitled

 

It could mean that:

Either the double lens kit package has some manufacturing defects

or

Flipkart simply goofed up.

There cannot be any other explanation. Both the listing are by WS Retail (Flipkarts own listing, not a third party seller listing)

Wake up flipkart. Unless you do not intend to have many more successful Big Billion Days.

Oct 062014
 

Couple of days back I posted about the upcoming big sale day on flipkart called as the Big Billion Day. Today is the day and if you were not ready for it, you missed buying Samsung Galaxy Tab 2 for 1400 Rs….Yes 1400 rs, a discount of 90 %. News papers also list(via flipkart ad) that they will have 2TB ADATA HDD for 600 rs(90% discount). There are lots of other discount offers and exchange offers which are very good. You can have Moto X 1st Gen for 18000 or Moto G second gen for 9000(under exchanges), apple macbook for 49999 and lots of other offers in variety of products. There are various catagories of offers like limited stock, limited time ,crazy deals etc.

Another surprising advert in the papers is by snapdeal which says that for others it may be a big day but for them its an ordinary day. An on this ordinary day, they choose to sell apple iphone 4s for 14600, iphone 5s for 25000, Samsung Galaxy S5 for 26000, Canon EOS 1200D for 14000 and many more similar offers. Snapdeal has listed these day under the Diwali Bumper Sale and it keeps on changing hourly with limited stock.

Hurry up and buy the product on your wishlist while these e-tailers are willing to be looted.

Sep 272014
 

Its bigger then the Kumbh Mela. Its bigger then the world cup. Seems lie its supposed to be bigger than anything we’ve seen. But what is it??

It is some kind of a big sale being organised by Flipkart on october 6th 2014. As per the website, you need to keep your profile updates, and add your favourite items to wish list to get timely offer notifications. It also recommends downloading flipkart app(I guess the event has to do something with buying on mobile app, or atleast the app will help you get timely notifications.)

Its going to be for the first time in the country, never before in the history, as per the tv camaign.(I guess this kind of promotional event has been held previously in other countries, most probably the US.)

Flipkart sure knows how to heat up the ecommerce market.

Whatever it be, just be ready. May be postpone online sopping a bit. You never know how big an offer you might get on flipkart.

Watch promo on youtube.

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