After more than 5 complains and double as many days of disconnected service, my internet provider has felt pity on me and restored the service. Yes I was offline just because my internet service was down. Due to lack of options, or may be, loyalty towards state owned public utilities, I am stuckup with only one service provider in my area, BSNL.
There has been a lot of propoganda lately about the penetration of telcom services in to the hearts of India. Its is always good to hear and read it. But after going through this frustrating delays in repairing just some minor faults, I am having second thoughts. I live in a commercially upcoming area, but if the state run utilities cannot capitalise on their strong hold, then whats the point of operating in the first place. Is it just to provide employment to the people who have always been lazy in their approach? I am seriously thinking about jumping on to another provider as and when it becomes available.
BSNL and MTNL has got a head start in terms of 3G spectrum. But both the utilities are lagging way behind in terms of implementation of those services. Private players who charge much higher, are getting ready to start these services once the 3G auction is carried out.(Whew!! Have been hearing about this 3G auction….for like ……a life time. Same goes with the number protability.) Once they start these services, BSNL and MTNL will loose the edge. Because, even though private players are not so great at providing any good service, their names sell their products.
All said, I still have to wait for some time till I get a proper net connection. Till then I hope there are less of such blackouts!!