“Inglish” Customer Support
I had some trouble getting my internet settings right on Airtel GPRS connections, so I called up the technical support. I selected English as the preferred language thinking that it would be easier to converse. Oh, I wished!! Little did I know that I had selected Indian BPO English, or Inglish(read this as,”language which you […]
Here to Serve you……Charges Applicable
Loot Loot Loot!!! The mobile sharks are out for a loot. The current addition in their charging frenzy is levying a charge on the calls to their customer care executives. I was shocked when, while trying to communicate with the customer care executive of airtel, I was informed by the pre-recorded voice, that chatting to […]
Out of ‘Tune’
Have you activated the caller tunes on your mobile? You could be wasting your money!! I see that people have picked up this habit of activating every odd service that is ‘”provided” by a cell phone service provider. And caller tunes, or dialer tunes, or hello tunes, whatever the operator may call it, is on […]
Number Portability …. Finally at the Horizon
So now that the government has given an ultimatum to the mobile service providers in India, to get the infrastructure for number portability ready, I think that the mobile subscribers have finally been delivered to the promised land. And that too at a very affordable rate. Also, this marks the beginning of another price war […]
Not Quite A Paisa Per Second
Yesterday I made a grab for the offer by our nations largest mobile service provider, Airtel, enabling me to make calls at a pulse of 1 second and the rate for which being 1 paisa. This offer has been made to compete the Tata Docomo’s offer of 1paisa / second call rate, and since I didnt […]